Privacy Policy

01Information We Collect

TapOK collects the following information to provide safety check-in services:

• Phone number (for account verification and SMS alerts)
• Name (for user profile and emergency alert content)
• Email address (for account and support communications)
• Profile photo (optional, stored with your account)
• Emergency contact names and phone numbers
• Check-in schedule and history
• Precise location (captured only at check-in time, shared with emergency contacts only when you miss a check-in)
• Device push notification tokens
• Crash and performance diagnostics (anonymous, via Sentry)

02How We Use Your Information

Your information is used solely to:

• Send you check-in reminders via local notifications
• Alert your emergency contacts via SMS if you miss a check-in
• Share your last known location with emergency contacts during alerts
• Process subscription payments through Apple App Store or Google Play
• Improve app stability by analyzing crash and performance data

We do not use your data for advertising. We do not sell your data.

03Data Storage & Security

Your data is stored securely on Supabase cloud infrastructure with encryption at rest and encryption in transit (TLS). We do not sell or share your personal information with third parties for marketing purposes.

04SMS & Communications

Emergency SMS alerts are sent via Twilio only when you miss a scheduled check-in. Your emergency contacts will receive your name and, if enabled, a Google Maps link to your last known location. Standard messaging rates may apply to recipients.

05Data Retention & Deletion

You can delete your account and all associated data at any time from the app settings. Upon deletion, all personal data — including emergency contacts, profile information, check-in history, and location records — will be permanently removed within 30 days. Contact us to request a data export or expedited deletion.

06Subscriptions (TapOK Premium)

TapOK Premium is an auto-renewing subscription priced at USD $11.99 per year (local pricing may vary). Payment is charged to your Apple ID or Google account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.

You can manage or cancel your subscription in your Apple ID settings (iOS) or Google Play subscriptions (Android). No refunds are provided for the unused portion of a billing period.

Standard Apple EULA: apple.com/legal/internet-services/itunes/dev/stdeula

07Third-Party Services

We use the following providers to operate the service. They act as data processors on our behalf and do not sell or share your data:

• Supabase — authentication, database storage, and serverless functions
• Twilio — SMS delivery for emergency alerts
• RevenueCat — subscription state management (device and purchase metadata)
• Sentry — anonymous crash reporting and performance monitoring
• Apple App Store / Google Play — subscription billing and store-level privacy controls

08Children's Privacy

TapOK is rated 4+ and is intended for general audiences but is not targeted at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will promptly delete it.

09Your Rights (GDPR / CCPA)

If you are in the EU, UK, or California, you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, email us. We respond within 30 days.

10Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated in-app prior to taking effect.